WHO WE ARE
VIPeople is Australia’s leading supplier of specialised customer service staff and training for the venue and event industry.
When it comes to delivering specialist event staff, who are trained and experienced in event and venue-based roles, we tick all the right boxes:
Quality people who smile
Proven, reliable teams
Innovative and flexible employment conditions
Industry leading training
Consistent service delivery
Scalability
Highly professional service
Executive team with over 30 years of experience in major venues
A genuine passion for what we do
WE LOVE WHAT WE DO.
AND IT SHOWS.
WHAT WE DO
-
Deliver outstanding customer service staff to the venue and event industry
-
Provide best practice customer service training to the venue and event industry
When you think VIPeople, think industry leading, customer service excellence. Because recruiting, training and delivering event staff specifically for the event and venue industry is what we do, every day. So, we know what works.
And, we’re humbled to be both the industry’s employer of choice and the customer service event staff provider of choice, enjoying a long history of repeat business, with a diverse range of exciting partnerships for our team.
Our long-term clients say it’s because we’re easy to deal with, delivering a seamless, fuss-free service and offering cost-effective, high quality and consistent customer service staffing solutions.
And our loyal customer service event staff say it’s because they’re well supported and trained, have great working conditions, feel a valued part of the VIPeople ‘family’, and enjoy a variety of different events.
READ OUR FEEDBACK
READ OUR FEEDBACK

“It was a pleasure to work with all of the VIPeople team. All staff were exceptional and delivered a high level of service to our team, our client and the event patrons.”
Gem Evans, Admin & Event Coordinator
Gluten Free Expo
“I want to thank you for your support throughout Vivid. I worked closely with the team and all were outstanding. They remained committed through the quiet nights and the rainy nights, and stepped up to the mark on the busy nights when we needed people to be proactive. All were able to adapt to the situation and showed really great teamwork.”
Asha Sweeting, Senior Project Manager & Business Development
Event & Sports Projects Australia Pty Ltd (ESPA)
“I would like to take this opportunity to commend you on your selection of such amazing people who are diligent, hard- working and nothing is too much trouble.”
Nerida Kelton,
APPMA (Australian Packing and Processing Machinery Association Limited)
“Cbus Super Stadium have engaged Anthony Duffy from VIPeople for the past three years to run Customer Service training for our event day supervisors. Anthony has a wealth of experience and knowledge which he delivers in his own relaxed but professional style. Anthony has a passion for the Venue and Events industry and his enthusiasm encourages all participants to be engaged and actively participate in all session topics. This ultimately led to important learning outcomes for our staff and the development of a new Customer Service Model for our venue which we have recently implemented.”
Matthew Gillett, Operations and Events Officer
Cbus Super Stadium
“VIPeople and Sydney Showground have a long standing, mutually beneficial partnership. VIPeople provide staff across a number of disciplines for the many varied events held at the Sydney Showground precinct, most notably for our stadium events and a huge overlay for Australia’s largest annual ticketed event, the Sydney Royal Easter Show. Our long-term relationship with VIPeople has been built on a foundation of transparency, trust, communication and most importantly the quality service provided through VIPeople staff. As our faces of customer service, they are the first point of contact for our patrons and in this role are fantastic ambassadors for our brand. I cannot recommend VIPeople highly enough to anyone wanting to provide a first-class customer experience for visitors to their event or venue.”
Darryl Jeffrey
Chief Operating Officer
“VIPeople provide supplementary customer service staff for our existing workforce. The team at VIPeople have a good understanding of our event day customer service needs and provide a quality product. The staff supplied are well-presented, punctual and enthusiastic. We have worked closely with VIPeople to deliver a tailored induction module for all supplied labour, which has been effective. The team at VIPeople are responsive to our needs and have been a valued partner in our business.”
Jacqueline Cunningham, General Manager Human Resources
Sydney Cricket & Sports Ground Trust
CONTACT US
Whether you’re looking for professional, casual customer service staff for your venue or special event, sourcing industry leading training programs or are seeking exciting customer service roles, we’re always ready to talk.
Call us: +61 2 9517 9300 | Email us: info@vipeople.com.au
Call us: +61 2 9517 9300
Email us: info@vipeople.com.au